8 Referral Program Examples (& the Referral Marketing Strategies You Can Steal)

8 examples of world-class referral programs to get your customers referring and their friends shopping.

NOTE: We’ve updated this article to include yet more fantastic examples of brands that are deploying creative and innovative ways of maximizing the performance of their refer-a-friend program.

What is a referral program? A referral program is growth marketing tactic that seeks to encourage existing customers to recommend a brand to their friends, family and colleagues. Often called word-of-mouth marketing, it seeks to supercharge natural or latent word of mouth with easy to use sharing tools and referral rewards.

Finding the right method to acquire new, valuable customers for your business is hard work. That’s where referral marketing companies come into their own.

Due to that fact that 9 out 10 customers trust peer recommendations, a figure much higher than that achieved by traditional advertising, more marketing leaders are turning to conversational, trust-based marketing, and continuing to adopt new marketing technology to reach new customers.  However, the proven tactic that continues to bring in more loyal customers for titans like Dropbox, Slack, Uber and so many more is referral marketing.

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X-cellent news from Vodafone and Buyapowa

Vodafone X refer a friend
 

We’re delighted to announce the launch of Vodafone X’s brand new refer-a-friend programme, powered by Buyapowa.

Vodafone X has been offering young people in Ireland an incredible package of perks ever since its launch in 2017. Now, in addition to unlimited data and weekend calls, plus unique access to free online courses and creative studio spaces, Vodafone X customers and their friends will each receive a €20 Amazon voucher every time those friends activate and maintain a new account.

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Referrals in the World of B2B

B2B Referrals

 
Word of mouth is already the largest source of sales for B2B businesses with 91% of B2B transactions being influenced by word of mouth, and so the opportunity to structure and formalise word of mouth with a referral scheme is one of the biggest opportunities in B2B. Particularly, when you consider that the average cost of a simple lead for a SaaS business is reportedly between US$50 to US$100 and telemarketing companies routinely quote US$750 and more per qualified sales lead.

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The Trend for 2021: Brands will embrace Organic Discovery, like Airbnb has, to avoid paying the Facebook and Google Tax.

The Trend for 2021
 

About this time of year, we normally turn our attention to future-gazing and predicting the global trends that we think will define customer acquisition strategies in the year ahead.

As you may remember, last year we identified five key trends that we predicted would shape advocacy marketing in 2020. And, while admitting that predicting anything in the age of Covid-19 is fraught with risk, this year we are predicting just one macro-trend:

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