We've got The AA’s referral programme on the road

We're really excited to announce the launch of The AA's brand new referral programme.

When you think of The AA, you probably imagine their iconic yellow breakdown vans rescuing drivers by the roadside in all sorts of inclement weather. But The AA has come a long way since its origins in 1905 (when it was a protest committee formed to combat police oppression of motorists!), and it's now one of the UK's leading financial service organisations.

The AA not only offers its 15 million members insurance on everything from pets and boilers to caravans, but also a host of other financial products including loans, mortgages, savings products and credit cards. But what you might not realise is how often it's been at the forefront of innovation, from launching the first roadside petrol pumps in the 1920s, through launching two-way radios back in 1949, to laptop diagnosis in 2003.

And now it's taking the lead in marketing. Starting today, thanks to the Buyapowa refer-a-friend platform, every AA member will be able to recommend the brand to friends. Each time the referred friend takes out annual breakdown cover, both the referrer and the friend will get rewarded with either a £20 Marks


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Do or Die: Referral Marketing the Saviour of Banks & Insurers

Piggy bank

Getting your customers to talk about you

If you are a bank or an insurance company you may feel that being seen as ‘safe and trustworthy (and perhaps a little boring)’ is not a bad place to be. After all, your customers want to trust their savings, bank balances and insurance cover to someone who is sober, reliable and who they believe will be there when they need them, not someone seen as risqué, daring or amusing who might not be around very long.

But the problem with being ‘safe and trustworthy (and perhaps a little boring)’ is that it does not make for a product that people instinctively want to tell their friends about. Can you imagine a bank customer interrupting his friends discussion of ‘Making a Murderer’ or the latest ‘Star Wars’ epic to announce ‘I have just gotta tell you all just how much I love my bank’?

No, well neither can I.

So if you don’t remind your customers to refer their friends and family and give them the right tools and incentives to do so, then chances are they won’t tell anyone about you. In fact, let’s say that the chances are


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