That’s the way (uh huh, uh huh) I psych it

The psychology of referral

Step right in. Make yourself comfortable on the couch there. Yes, yes – lie down. Good, very good.

Now, what seems to be the matter with you? What’s that? You’re sad? Tell me more about that. M-hmm, uh-huh, I see. Well, it seems to me that you’re understandably troubled by missing Buyapowa’s webinar about the psychology of referral this week. And now you feel a tremendous sense of loss, grief and shame.

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November’s guide to the most interesting things happening in the world of advocacy marketing

Build the best referral program for your business

11 ways to build an effective referral marketing system

We all know referral marketing is savvy marketing. Recruiting new customers from satisfied, existing customers is just good business. However, building the most effective referral marketing system can be a challenge. So what are the key objectives to keep in mind when building or revamping your referral marketing system? Set expectations upfront; let customers know that you want their feedback or will ask for it in the future. Transparency is vital for building customer trust. Second, analyze before you implement. Put simply; make sure your customers are satisfied before rushing to them for reviews and referrals. Otherwise, no one’s happy. Next, create multiple referral paths for customers. No two customers are the same, so it’s always a smart idea to communicate with customers in a way that is simple and efficient for them. With a few small changes, your company could be well equipped to build a successful and sustainable referral marketing program. Want more detail? Click the link to read more.

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Le Guide du mois de novembre sur les événements les plus intéressants dans le monde du marketing de recommendation

Build the best referral program for your business

11 façons de mettre en place un système de marketing de recommandation efficace

On le sait tous, le marketing de recommandation est du marketing intelligent. Il est tout simplement logique de recruter de nouveaux consommateurs à partir de consommateurs existants et satisfaits. Il n’est cependant pas aisé de mettre en place un système de marketing de recommandation le plus efficace possible. Ce faisant, quels sont les objectifs clés à garder à l’esprit lors de la mise en place ou de la réorganisation de votre système de marketing de recommandation ? Avant toute chose, définissez vos attentes : indiquez à vos consommateurs que vous souhaitez avoir leur avis ou que vous le leur demanderez à l’avenir. La transparence est indispensable pour inspirer de la confiance chez les consommateurs. Deuxièmement, analysez avant de mettre en œuvre. Autrement dit, assurez-vous que vos consommateurs sont satisfaits avant de vous empresser d’obtenir leur avis ou de les inciter à vous recommander, sans quoi personne ne sera content. Ensuite, élaborez de multiples chemins de recommandation pour vos consommateurs. Les consommateurs sont tous différents, alors il est judicieux de communiquer simplement et efficacement avec eux. Seuls quelques petits changements sont nécessaires pour permettre à votre société d’être suffisamment équipée pour mettre en place un programme de marketing de recommandation performant et durable. Cliquez sur le lien pour en apprendre davantage.

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Buyapowa Client Summit 2019




What do you get when you decide to work with Buyapowa? Well, you get unprecedented numbers of valuable new customers, acquired via the world’s leading refer-a-friend platform. You get unlimited support and guidance from our team of advocacy experts, plus a fully-managed service which makes launching and refining your programme a breeze. But, most importantly, you get to come to the annual Buyapowa Client Summit – just like these wonderful people did this week:

As always, it was a blast – and it turned out to be every bit as enlightening as it was fun, thanks to absolutely fascinating guest presentations from Bulb’s Jenny Zhao and SMARTY’s Ian Buckley, plus a panel chaired by ecommerce legend Matthew Tod and featuring Vodafone’s Daniel Thomas. From our side, we were delighted to announce several brand new features coming soon to the Buyapowa platform, and to explain how our clients can use some whip-smart psychological hacks to supercharge their referral programmes.

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