The incubator effect: why Dell do social commerce better than anyone else

Dell and the incubator effect

It’s a bit rough and ready. There’s no flashing animation or pumping soundtrack. But this screencast presentation on Social Commerce from Sprinklr and Dell’s Steven Tedjamulia is one of the most insightful things we’ve watched in a long, long time. In it, he focuses on the five core elements which have made Dell real innovators in this field:

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