2014: the year writers become sellers

2014: the year writers become sellers

This is our second prediction for 2014. Keep up to date with the next ones here.

The past few years have seen retailers storm into the world of content, grab it by the baubles and stuff it like a turkey. That's why Tesco Magazine is now the most read publication in the UK. Bigger than The Daily Mail. Bigger than The Sun. Bigger than The Daily Prophet. Amazing.

And it's not just print media. Retailers have started dominating the world of online content, too - be that bespoke recipes from Heston and Delia on the Waitrose website or the uniquely useful product videos at Appliances Online. So... where do old-fashioned content players fit into this? How do the newspapers and the magazines and even the blogs compete?

They compete by dishing out a dose of the same medicine, that's how. If retailers are going to do content, content producers need to reciprocate by doing retail. And they're uniquely positioned to do it, too - with amazing audiences, established positions of authority and unique sway with brands and suppliers. But a commercial play won't work if content producers just try to bolt some crumby old affiliate store onto their websites. They


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Financial Services: why the industry needs to rethink its loyalty strategy

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The digital age hasn't been kind to the financial services industry. On the one hand, online banking and self-serve product applications have facilitated enormous growth and resource streamlining. On the other hand, there's no such thing as loyalty anymore. A quick scan for 'credit cards' on Google gives a top search result for a price comparison site. And the second result? Another price comparison site. That's before Wikipedia's even defined what a credit card is.

And that's a big problem: when customers have become ferocious deal-hunters, and when the very best interest rates and fees are only a click away, it becomes almost impossible to compete without stripping back your product to its bare bones and scrapping it out to offer the lowest prices. And, when you're racing to the bottom, it's pretty hard to keep your customers with you - the moment you're not the cheapest in town, you might as well quit town altogether.

In recent months and years, FS companies have tried to offer value-adds as an incentive to lure - and retain - customers. It's the "I might not be as pretty as the girl who just moved in next door, but I know how to


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