This is how you maximize the benefits of your referral program

This is how you maximize the benefits of your referral program

When people think of advocate and referral marketing, more often than not they think it boils down to the economics – an influencer offers an incentive to someone they might influence and, when that person transacts, they receive a reward. But, as we’ve discussed in our three-part series on the psychology of referral, and again in our most recent webinar, there’s more going on with advocate and referral marketing than a simple exchange of incentives and rewards.

Read more

Motivation behind Referrals; what makes people refer others and how to increase those referrals?

What is motivation? When I ask my good friend Google, it tells me motivation is: “the reason or reasons one has for acting or behaving in a particular way, or the general desire or willingness of someone to do something”. Sounds about right… but the question is why?

What motivates us? Why buy that pair of jeans? Why go see that movie? Why try that restaurant?

A lot of the time why we do things really doesn’t have much to do with us at all, but what others are telling us or encouraging us to do. Motivation involves biological, emotional, social and cognitive forces. The combination of these things activates our behavior and we have very little personal effect over them.

Read more