Entertainment retail in 2015: as much fun as a Soviet potato queue

Entertainment retail: about as much fun as a Soviet potato queue

Why is it that one of the most creative industries on the planet chooses to sell their wares in such a boring unimaginative way? Entertainment retail has been ripe for reinvention for a long time, so thank goodness the studios are finally stepping up and having a go.

When it comes to selling online, the entertainment industry has always been more “Frankly, my dear, I don’t give a damn” than “I’m gonna make him an offer he can’t refuse.” You take your product - be it a movie, an album, a book, whatever - you chuck the packshot next to an ‘add to basket’ button and you wait for Joe Schmo to come along and purchase. From Joe’s point of view, he browses or searches, he clicks and fills in some forms, then he waits - either for a package to land on his doormat or a download to land on his hard drive. It’s an experience more akin to queuing in a Soviet potato queue than cascading into a world of fantasy and imagination.

Which is weird. Because this is the entertainment industry. It’s supposed to be about pushing boundaries and making dreams


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Entertainment retail in 2014: less fun than a Soviet potato queue

Entertainment retail: about as much fun as a Soviet potato queue

Why is it that one of the most creative industries on the planet chooses to sell their wares in such a boring unimaginative way? Entertainment retail has been ripe for reinvention for a long time, so thank goodness the studios are finally stepping up and having a go.

When it comes to selling online, the entertainment industry has always been more “Frankly, my dear, I don’t give a damn” than “I’m gonna make him an offer he can’t refuse.” You take your product - be it a movie, an album, a book, whatever - you chuck the packshot next to an ‘add to basket’ button and you wait for Joe Schmo to come along and purchase. From Joe’s point of view, he browses or searches, he clicks and fills in some forms, then he waits - either for a package to land on his doormat or a download to land on his hard drive. It’s an experience more akin to queuing in a Soviet potato queue than cascading into a world of fantasy and imagination.

Which is weird. Because this is the entertainment industry. It’s supposed to be about pushing boundaries and making dreams


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Social Commerce: from Robbie Williams to... well, wait and see

Robbie Williams to... well, wait and see!

We met with a record-breaking, platinum-selling music artist earlier today, and we're very excited about the plans we're drawing up for their forthcoming Social Commerce channel. Of course, this isn't the first time we'll have powered Social Commerce for a musical megastar - getting their legions of social media fans shopping and sharing in unprecedented numbers.

You might have the biggest number of Facebook fans imaginable, but how can you draw more attention to your commercial offering without scaring those fans away? As the man almost sang, "Let me educate you"...

THE CHALLENGE

Silver charm bracelets, boutique silk scarves, aromatherapeutic scented candles. Limited edition magazines, books and framed awards. Who knew Robbie Williams offered so many high-quality items of collectable memorabilia? Not his fans, according to the relatively low levels of traffic his online store received, and certainly not his social community - who would have run a mile if endless commercial messages had been forced upon them in a fallow period between album releases, when any real news about the star was, from their point of view, frustratingly hard to come by.

Music Week Silver charm bracelets, boutique silk scarves, aromatherapeutic scented candles. Limited edition magazines, books and framed awards. Who


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