Marketing Week says Co-buys “send conversion rates soaring”

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What do we mean by ‘rewards’? What kind of incentive is it when retailers offer the same boring savings to everyone? How can we expect customers to be loyal when it’s rarely a two-way street?

These are some of the critical questions facing brands, retailers and marketers today. And Marketing Week have tackled them in a stand-out feature about vouchers and incentives, published in their latest edition. Unsurprisingly, they’ve consulted the experts: Buyapowa, plus two of our clients, Tesco and GameSeek.

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Financial Services: why the industry needs to rethink its loyalty strategy

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The digital age hasn’t been kind to the financial services industry. On the one hand, online banking and self-serve product applications have facilitated enormous growth and resource streamlining. On the other hand, there’s no such thing as loyalty anymore. A quick scan for ‘credit cards’ on Google gives a top search result for a price comparison site. And the second result? Another price comparison site. That’s before Wikipedia’s even defined what a credit card is.

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