9 Reasons Why Great e-Commerce Referral Programs Succeed

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A well-run e-commerce referral marketing program will almost certainly deliver on its promises: low-cost customer acquisition, and the most efficient method to attract new customers.  At Buyapowa we take time to educate our customers and prospects on the nuanced elements of a successful referral marketing program.   During the launch of a program, we help our customers understand some of the most basic and fundamental tenets of a good referral program.  The first six of these are:

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How Customer Lifetime Value Analysis Assists Marketers

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Acquiring high lifetime value customers is desirable, but it can sometimes be difficult to identify which customers offer your business the highest lifetime value. New businesses don’t have established buying patterns to use for analysis, and a business with a disparate product family has many customer touch points and complex discounting structures, which can hinder customer lifetime value analysis. Finding a way to identify your highest lifetime value customers is as important to your business as calculating your customer acquisition cost.

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5 Ways You Can Develop an Effective Referral Marketing Program

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Referral marketing programs are designed to help you acquire new customers at a very low cost; in fact, referral marketing provides the lowest cost per acquisition. But like all marketing programs, referral marketing is the most effective when managed efficiently and optimized to attract the right customers. Building an attractive referral marketing program is half the battle, ensuring that your business encourages the referrals – meaning that your loyal customers recommend your business to their friends and family, is the real challenge. Like other marketing programs, you can build it, but that doesn’t necessarily mean “they” will come. Here are five ways to ensure that you are employing an effective referral marketing program, in both the short and long term.

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Does an Automated Referral Program Make Sense for Your Brand?

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When I first joined Buyapowa, I admit I was little confused about how automated referral programs worked. I didn’t quite understand what it meant to automate a process that humans do naturally. I’d seen referral programs run in the past, and it seemed pretty simple. Reach out to your customers, tell them you’ll reward them when they refer their friends, and wait for those friends to show up and make a purchase. It seemed like a pretty organic process, based on the natural relationship between people.

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2014: the year shopping becomes a game

2014: the year shopping becomes a game

This is our third prediction for 2014. For our other predictions, click here.

The internet has always been about competition. I’m the Foursquare Mayor of this kebab shop. Her cute kittens blog just jumped up 1,000 places in the Alexa rankings. You have 934 unread emails in your inbox since the Christmas break (yeah, we know – painfully true). And these things have massively benefitted the bewildering growth of the ‘net.

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