Referral is already the number one channel for customer acquisition in the fashion industry, with the likes of ASOS, Gap, Topman, River Island and New Look leading the way with programmes designed to attract younger shoppers. But now the legendary French brand Damart is setting out to show that it can massively boost acquisitions among more mature customers, too, launching their brand new referral programme, powered by Buyapowa.
It’s a wise move: over-60s are now the fastest-growing and biggest-spending group of consumers in the world. Meanwhile, the ‘Instagran’ phenomenon has seen a massive rise in the use of social media by silver surfers – growing 50% year-on-year while activity among younger users has begun to plateau. These factors combined put Damart’s core audience (older, more refined customers with a passion for quality) in an ideal position to share their innovative range of products with friends and neighbours.
Damart will also be using Buyapowa’s unique omnichannel referral technology to boost their number of digital customers, helping transition shoppers away from catalogue and mail-order shopping. By combining an attractive £10 referral reward with a strong incentive for friends to shop, they’re primed to acquire more and more customers for their online business, maximising margins and growing loyalty in the process.
For more information about Damart’s innovative new referral programme, or to find out how referral can work for your business – whatever kind of customers you have – just get in touch.
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