We’ll keep this one short but sweet. In fact, you only really need to read the quote in bold below. It’s a biggie. So, here we go…
We had a fascinating meeting with the Marketing Director of a consumer goods giant this morning. It would be wrong to name names, but this company’s high up in the Forbes Global 2000, they’re a household name brand. And one line struck us hard. It should strike you hard, too:
“We need to stop doing competitions. They’re worthless to us. We need to prove that the fans we’re attracting to our Facebook page are willing to invest in our brand.”
Take a second to let that sink in, because it’s a massive, unspoken truth. Competitions might seem to work, you might collect umpteen new ‘Likes’, you might gather god-knows-how-many email addresses. But all you’re actually doing is identifying people who want something for nothing – the very people, in fact, you should be actively eradicating from your marketing databases.
It’s a really bold move from this brand, and we’re delighted to be helping them explore ways of growing a real community of passionate advocates who actually want to buy their products. Because that’s absolutely what Social Commerce is all about. And it’s absolutely what competitions are not about.
Okay. Enough said.