So, you’ve taken the plunge and decided the time is ripe to create a referral program. You’ve made a wise decision. Referral programs are the lowest cost means to acquire new customers. Customers who come to you as a result of a referral are proven to have a 16% higher customer-lifetime-value than customers who arrive via other means. Buyapowa’s customers have added over $300 million dollars in new revenue from their referral programs. You’re in good company.